logging in problem

[J_SEA]

I have not been able to log in for five days. During the server upgrade they changed my user name from J_SEA to "imported_J_SEA". Because of the name change there was no way to contact system administrator to fix problem. There was finally a window to get in through the new name "imported_J_SEA". Question -- can I have my old name back???

[falcon]

That's really strange.. I'll have to look into that.

I'll change you right now.

[J_SEA]

Thanks for the fast fix. The greater problem was contacting DSSrookie because it didn't recognize my name but recognized my e-mail address therefore would not accept any contact from me . Originally I did not recognize "imported" as part of my name which confused things more. My sollution was accepting the new name and requesting a new password. Everthings back to normal now. -- A real contact me button on the login page may help solve the problem or it may not be practical but sure would have helped me.

[cruzat]

For future reference there is a link at the bottom of all page that you can use even if you are not logged in called "Contact Us".

[J_SEA]

So you understand the problem - go to the login page with a name and password that do not work and a e-mail that the server knows. It will take you to an invalid name and password page with no "contact us" . Then it request you login or reguister again. So starts the circle. The only way around this is to create a new identity. This is not the solution.