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VIP Status Questions - ONLY VIP Status membership related questions and answers, problems, can\'t log in, userid not recognized, etc. NO SATELLITE QUESTIONS!!!

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Old 02-28-2009, 03:10 PM
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Angry I'm so impatient! Didn't plan!

I made my donation last night and am still getting thrown out and can't download. I am fed up with this already. I want my account fixed right now or my money refunded NOW.
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Old 02-28-2009, 03:26 PM
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That's not the way to get help from anyone. Your account is showing you as a VIP with 100% VIP rights. We will help you itf you need it but first you need to check your PC and tell us EXACTLY what problems you're having.

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Old 02-28-2009, 03:33 PM
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I apologize, but Iwas getting frustrated because my children would love to watch real TV shows instead of DVDs.

I am very sorry.
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Old 02-28-2009, 03:35 PM
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Quote:
Originally Posted by Collett3
I apologize, but Iwas getting frustrated because my children would love to watch real TV shows instead of DVDs.

I am very sorry.
perhaps i can help...what do you need to download? maybe your missing a step or something
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Old 02-28-2009, 03:36 PM
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We understand your frustration.
I would first clean out your cookies and see if that helps. are you on high speed or dialup
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Old 02-28-2009, 03:40 PM
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No apology needed. I definitely under the kiddies wanting the TV. Looker loves the cartoon network himself. What files are you trying to download that are not working?

Looker
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Old 02-28-2009, 03:56 PM
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WE are here to help.. You said you are getting thrown out? Not sure what you mean by that? The Site is moving very well today not a lot of traffic so there shouldnt be any problems loggin on.. Lets see if we can find the problem.

BTW.. Thanks for the support.
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Old 02-28-2009, 07:12 PM
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Regardless of what you or your children demand, if you read your checkout screen, it said "8 business hours".

We don't work 24/7 so you need to be patient.

If FREE TV was so important to many of you, perhaps you could have planned better and subscribed days before needing it.

At any rate we appreciate your support of dssRookie.
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